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Managed Services

Ensuring your essential systems and applications are running optimally, providing a seamless experience for your patients, providers, and end-users.

Managed services tailored for healthcare efficiency

At Cardamom, we understand the intricate dynamics of health IT systems. Our Managed Services are designed to ensure your essential systems and applications are running optimally, providing a seamless experience for your patients, providers, and end-users. Our engagements are tied to quality outcomes and backed by committed service level agreements (SLAs) and root cause issue resolution.

From EHR system maintenance to optimization to analytics services, our team-based model allows us to customize our data, analytics, and application services to fit the precise needs of your healthcare organization – from the fractional, specialized needs of niche applications to enterprise EHR support – at a predictable and lower cost than typical consulting services.

Why choose Cardamom’s Managed Services?
Daily EHR Application Management

We ensure a smooth, reliable EHR for your end-users with our continuous monitoring and maintenance services backed by committed SLAs.

Proactive Monitoring and Content Management

Our dedicated team provides routine system maintenance including error queue monitoring and content load updates.

Upgrade Services, Enhancement Requests, and System Optimization

Keep your EHR agile with our proactive updates and improvements, aligning with your evolving organizational needs. 

Robust Analytics and Reporting

Harness the power of data with our advanced analytics services, providing you with actionable insights to drive informed decisions.

Hybrid Implementation and Strategic Project Staffing

Our flexible staffing model gives you access to the experts you need to execute strategic initiatives, and quickly adjust staffing levels throughout the project. Ideal for handling large scale efforts like testing and content build and freeing your team up for the mission critical activities.

Third-Party and External Data Management

We integrate clinical, claims, and other essential data sets securely, enhancing your data-driven strategies.

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Tailored to your healthcare needs

Each feature of our service suite is crafted with the knowledge that healthcare providers, end users, and patients require swift, accurate, and dedicated IT support. Whether you're providing support for an entire healthcare system or navigating support for a specialized affiliate clinic, our team at Cardamom is equipped to handle the operational and technological demands of your enterprise, so you can focus on your patients, your employees and your business.

Connect with Cardamom

Discover how our managed services can transform your healthcare operations. Contact our team today to explore a partnership that's molded to the heart of healthcare efficiency.

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Cardamom

Cultivate the value of your healthcare data, analytics, and applications.

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