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You have absurd notification copy for one of my proxies
August, 20 2026 Ken Chang

Ken Chang shares about what happens when IT tries to write patient-facing MyChart notifications and why Marketing needs a space at the table.

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Elevating the patient experience: They're already telling you how
January, 14 2026 Ken Chang

Understanding patient feedback can reduce churn and improve experiences by addressing simple friction points in healthcare interactions. Learn more in this article from Ken Chang.

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