Implementation
- Planning and strategy: Our advisors help you plan and execute to ensure install success in alignment with your organization's goals.
- Roadmapping: We provide expert guidance on selecting and integrating new features and applications to keep pace with Epic's expanding capabilities and latest recommendations.
- Team-based staffing support: Our multidisciplinary team of Epic-certified consultants work together with your team to advance the implementation of your Epic system.
- System configuration: Optimized configuration to meet your specific needs and workflows.
- Go-Live: Command center and seamless transition to post-live support.
Managed Services
- Daily Epic EHR application management: Continuous monitoring and maintenance of your Epic system and integrated third-party systems to ensure optimal performance, including incident management and ticket resolution.
- Upgrade services, enhancement requests, and system optimization.
- Proactive monitoring and content management: Our dedicated team provides routine system maintenance including error queues, SER/EMP, interfaces, and third-party content.
Hybrid Implementation and Strategic Project Staffing
- Flexible staffing solutions: Access to a team of exceptional Epic-certified professionals ready to meet your staffing needs.
- On-demand expertise: Ensure you have the right expertise to quickly complete projects when you need it most.
- Roadmapping: Expert guidance on selecting and integrating new features and applications to keep pace with Epic's expanding capabilities and latest recommendations.
Optimization + Refuel Support Services
- Advisory services: We guide your team to ensure you build optimization plans in alignment with operational needs.
- Workflow enhancements: Optimize your workflows for maximum efficiency and end-user satisfaction.
- Staffing support: Our team provides exceptional staffing to deploy your optimization efforts or backfill your team members to enable rapid optimization progress.
Epic Data and Analytics
- Advisory services: Our expert consulting team provides enterprise data architecture and strategy, with a focus on optimal use of current and future Epic tools.
- Modernization services: Decommission and transition your legacy data and analytics tools to Epic’s tools such as Slicer Dicer
- Analytics services: Unlock the value of your data across the organization and improve outcomes in value-based care, clinical quality, cost reduction and revenue cycle using a multitude of tools in Epic such as Slicer Dicer, Radar, Caboodle, and Epic’s Cognitive Computing models.
- Integration services: Integrate external data into Epic using FHIR and API-based integration, Bridges and Epic Caboodle. Also includes traditional integrations such as HL7 interfaces using and claims data loads
- Staffing services: Our teams include Epic-certified expertise in Cogito, Caboodle, Clarity, Radar Dashboards, Reporting Workbench, Slicer Dicer, in-application reports and more.
- Data operations: Content loads, monitoring enterprise registries development and maintenance, and data loads (including claims, patient rosters, etc.).
- Move to the cloud: Our team can help organizations plan and execute cloud data transitions
Community Connect
- Advisory Services: Our team helps your organization get your program off the ground or adjust current practices to meet the demands of your current market.
- Staffing and Managed Services: Our consultants provide implementation, optimization and live-system support for both host and Connect organization.
- Integration Services: We enable your IT systems to seamlessly integrate with other systems and external partners.
- Data and Analytics: Provide insights to both hub and spoke through our multi-disciplinary Epic data and analytics experts.
Cultivate the value of your healthcare data, analytics, and applications.
