Epic Services

At Cardamom Health, we specialize in providing exceptional Epic consulting services that make your Epic journey seamless and successful. Founded by a leadership team of former Epic employees, we leverage our multi-disciplinary team of data, analytics, and applications experts to maximize your return on your Epic investment. Whether you are starting fresh or looking to support and optimize your existing Epic system, our team-based Epic services enhance your outcomes and patient experience while reducing costs when compared to traditional consulting.

Our Epic Consulting Services

Implementation

Planning and strategy: Our advisors help you plan and execute to ensure install success in alignment with your organization's goals.
Roadmapping: We provide expert guidance on selecting and integrating new features and applications to keep pace with Epic's expanding capabilities and latest recommendations.
Team-based staffing support: Our multidisciplinary team of Epic-certified consultants work together with your team to advance the implementation of your Epic system.
System configuration: Optimized configuration to meet your specific needs and workflows.
Go-Live: Command Center & seamless transition to post-live support.

Managed Services

Daily Epic EHR application management: Continuous monitoring and maintenance of your Epic system and integrated third-party systems to ensure optimal performance, including incident management and ticket resolution.
Upgrade services, enhancement requests, and system optimization
Proactive monitoring and content management: Our dedicated team provides routine system maintenance including error queues, SER/EMP, interfaces, and third-party content.

Hybrid Implementation and Strategic Project Staffing

Flexible staffing solutions: Access to a team of exceptional Epic-certified professionals ready to meet your staffing needs.
On-demand expertise: Ensure you have the right expertise to quickly complete projects when you need it most.
Roadmapping: Expert guidance on selecting and integrating new features and applications to keep pace with Epic's expanding capabilities and latest recommendations.

Optimization/Refuel Support Services

Advisory services: We guide your team to ensure you build optimization plans in alignment with operational needs.
Workflow enhancements: Optimize your workflows for maximum efficiency and end-user satisfaction.
Staffing support: Our team provides exceptional staffing to deploy your optimization efforts or backfill your team members to enable rapid optimization progress.

Epic Data and Analytics

Advisory services: Our expert consulting team provides enterprise data architecture and strategy, with a focus on optimal use of current and future Epic tools.
Modernization services: Decommission and transition your legacy data and analytics tools to Epic’s tools such as Slicer Dicer
Analytics services: Unlock the value of your data across the organization and improve outcomes in value based care, clinical quality, cost reduction and revenue cycle using a multitude of tools in Epic such as Slicer Dicer, Radar, Caboodle, and Epic’s Cognitive Computing models.
Integration services: Integrate external data into Epic using FHIR and API-based integration, Bridges and Epic Caboodle. Also includes traditional integrations such as HL7 interfaces using and claims data loads
Staffing services: Our teams include Epic-certified expertise in Cogito, Caboodle, Clarity, Radar Dashboards, Reporting Workbench , Slicer Dicer, in-application reports and more.
Data operations: Content loads, monitoring enterprise registries development and maintenance, and data loads (including claims, patient rosters, etc).
Move to the cloud: Our team can help organizations plan and execute cloud data transistions

Community Connect

Advisory Services: Our team helps your organization get your program off the ground or adjust current practices to meet the demands of your current market.
Staffing and Managed Services: Our consultants provide implementation, optimization and live-system support for both host and Connect organization.
Integration Services: We enable your IT systems to seamlessly integrate with other systems and external partners.
Data and Analytics: Provide insights to both hub and spoke through our multi-disciplinary Epic data and analytics experts.

Why Choose Cardamom Health?

Industry-Leading Expertise: Our consultants are Epic-certified and have worked with hundreds of Epic client organizations across the industry, including academic, pediatric, specialties, community hospitals, rural health, FQHC, and payers.
Multi-Disciplinary Team: In our team-based model, our team members work across applications and disciplines to provide the right solution.
Proven Success: Trusted by leading healthcare organizations, our proven methodologies lead to successful Epic implementation and optimization.
Comprehensive Solutions: From initial planning and deployment to ongoing support and optimization, our Epic consulting services offer end-to-end solutions tailored to your needs.
Customer-Centric Approach: We prioritize your unique requirements and challenges, delivering personalized Epic consulting services that drive real results.

Client Success Stories

"Partnering with Cardamom Health for our Epic implementation was the best decision we made. Their expertise and dedication ensured a smooth transition and helped us achieve our operational goals."

— Healthcare System CEO

"Thanks to Cardamom Health, our Epic optimization project delivered beyond our expectations. Their insights and solutions significantly improved our workflow efficiency."

— Clinical Director

Get Started Today with Our Epic Consulting Services

Ready to take your Epic system to the next level? Contact us today to schedule a conversation and discover how our Epic consulting services can help you achieve your goals.

Contact Cardamom