Health system leaders have always been challenged to meet the expectations of their patients for quality service and care outcomes, and keeping up with the evolution of healthcare technology has always been a key part of that challenge. In the past few years, though, with the post-pandemic landscape changing what patients expect from their relationship to healthcare systems and AI technology advancing at a rapid pace, this challenge has never seemed so insurmountable.
In a recent episode of CHIME's Leader2Leader podcast, Cardamom CEO Vivek Swaminathan joined CHIME President and CEO Russ Branzell to discuss what's changed about healthcare in the AI era and what it really takes to rise to the occasion.
Listen to the podcast here: